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“Supporting the whole family”

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Post Diagnostic Service ADHD and ASD

Referrals are received from Healthy Young Minds for families to access  our Post Diagnostic Service. We work with families who have children/young people diagnosed with Autism or Attention Deficit Hyperactivity Disorder. We offer a 5-week course that will inform, empower and support families who have received a recent diagnosis. Person centred, 1-1 work is carried out with the families that attend the course to ensure that the whole family understand their young persons diagnosis and work together going forward.

1-1 Support for Social Care Families

Referrals are received from Bury Council's Social Care Teams. We offer 1-1 support to families who have been referred in. This includes emotional support, upskilling and empowering parents, signposting and support for families in navigating their way through any difficulties they may be having. We can support with various strategies within the home environment.  We support and empower families to complete DLA/PIP and charity forms etc. We can also, if necessary, signpost families to various services in Bury. Families are offered our seminars free of charge (please see the upcoming events page).

Parent Carer Seminars

Our Parent Carer Seminars offer support, guidance and information that help to empower and upskill families for their futures. They are an opportunity to meet other parents who are in the same position. Many parents have said that it is one of the most powerful parts of the seminars, realising you are not alone and the only one struggling.  

(please see the upcoming events page). We try to arrange the seminars mornings, afternoons and evenings so that everybody is able to attend.

Referrals from School Nursing Team

We receive referrals from the School Nursing Teams in Bury. Families are referred into our service for individual 1-1 support. We aim to empower families so they can manage any issues they are currently facing. We work closely with the relevant school so behaviours are worked on across all settings promoting consistency.

Local Transformation Plan - Parental Support

We receive referrals from Healthy Young Minds in Bury in relation to supporting parent’s emotional health and wellbeing. We offer 1-1 support to parents supporting them with the day to day challenges they may be facing. We inform and empower parents and help them develop their own natural support and support network. We can also signpost families to various statutory or voluntary/third sector organisations to ensure they are getting the correct support.

Bespoke Training

First Point Family Support Services offer bespoke training packages to a wide variety of people and organisations including; schools, parents/carers, children and young people, local authorities, health care professionals, private establishments, voluntary and third sector organisations.  


  • Person Centred Planning (including Graphic Facilitating)

  • Tactics for Home Parenting Sessions

  • Safeguarding (Children)

  • Safeguarding (Adults)

  • Skill Building Courses

  • Disability Awareness

  • Understanding Autism

  • Understanding ADHD

If you would like to discuss any of the above, please don’t hesitate to get in touch and we can devise personalised courses for your intended audience. Please contact us on 0161-762-1440 or via email -

Sensory Seminars

First Point Family Support Services are the contract leads for the Sensory Pilot in Bury.  Rehabilitation for Independence  are the specialist private company that are commissioned through the contract to deliver the sensory assessments and sensory seminars (see their webpage link below). As contract lead we report on the anonymous statistical data to contract leads and  manage the bookings, provide the venues and refreshments for all the seminars. 

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What We Offer:

COVID 19 Support
Team work

The Team

  •  Lynsey Blears - Company Director
  • Debi Walker - Company Director

  • Lisa Joynson - Family Support Worker

  • Hannah Fitton - Family Support Worker 

  • Nicole Blears - Financial Support

  • Lucy Lee - Financial Support

  • Social Work Students and Volunteers

“We passionately empower families and professionals to make informed choices. Built on our innovative and personable approach we aim to make life changing differences.”

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Home - Kooth


Kooth, the online counselling and emotional well-being platform for children and young people aged 11 to 18 years has been available in Bolton, Manchester, Oldham, Trafford Rochdale and Wigan for some time. It’s now available in Bury, Salford, Tameside and Stockport. 

Kooth provides:

  • Live chat function for a CYP to converse with a qualified counsellor;

  • Messaging function for children and young people to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers;

  • Static and live topic-focused forums; forums encourage the development of a peers supported community online;

  • Online magazine containing a wealth of topic specific resources, from mental health specific topics to more general subjects; and

  • Crisis information, and self-help resource

The target groups in Greater Manchester

  • Children and young people with emotional wellbeing and/or emerging mental health problems, many of whom will require a low level/targeted/short-term intervention

  • Children and young people who are hard to reach and do not engage with services through traditional routes

To find out more visit



Information for Parent/Carers

Launch of Educational Psychology Service School/Parent Help Line

Bury local authority have opened a help line for parents and carers who have children or young people with Special Educational Needs and/or Disability.

The helpline that will be run by Bury Education Psychology Service and is available to provide advice to parents/carers and schools

It will run twice a week on

Mondays between 13.00 and 15.30


Wednesday between 9.30 and 12.00.

The  number is 0161 253 6406.

(voicemail facility is available please leave a message and the team will get back to you)

The helpline is intended to provide EP advice and support for schools/parents of CYP with SEND in the context of the current situation that exists due to Covid-19.

Types of EP advice and support available could include:

• Anxiety, stress and related issues arising from being out of school/returning to school/COVID 19/missing friends etc.,

• Loss and bereavement – EPs provide Critical Incident support, but the helpline may identify where this support is needed.

• Transitions – particularly for those children starting reception/year 7.

• Advice on routines/behaviours because of changes to routine.

• Reassurance/advice on academic progress and expectations once children are back to school.

• Advice on EHC needs assessments and annual reviews.

You may of course have other educational questions or concerns that are not included on this list, so please do not hesitate to call, no matter how small your question or concern is.

Please note that EPs may sign post to other services as part of the support but will not become involved beyond the advice and support of the phone call.

Bereavement Support for different Language Speakers



A Message from The Bury Directory

The Bury Directory - Activities, Services & Events in Bury

We hope you are keeping well during this difficult time.

It is a challenging time for us all right now and we want to ensure that our residents have access to the information, advice and support they need to keep them informed and help them through.

Please use the link: Information on Coronavirus in Bury | The Bury Directory to our dedicated ‘Coronavirus’ section. It is updated regularly with Government guidance and you will also be able to browse and access a wealth of relevant and timely information.

You may also be interested in our new ‘Health & Wellbeing Hub’ where you can:

• Discuss Health & Wellbeing topics with others. Post a comment to start a discussion here.

• Browse local health & wellbeing news from a variety of sources, in one place

• Access a range of free and funded learning opportunities

• Share useful resources with others using our document drive

Stay safe! The Bury Directory Team


First Point Family Support - Upcoming Events

If you would like to book onto a seminar contact us on 0161 762 1440
or via email -
Please ensure you book on as places are limited.

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Please find our address and contact details below
Thank You

Phoenix house, 100 Brierley Street, Bury, Manchester, BL9 9HN


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